"This shredder worked fine when we first received it, but it has not held up well. As mentioned in another review, it keeps getting jammed up, even though we are careful not to put too much paper through at a time. And, it does not handle credit cards well at all. The most frustrating part is that it hates receipt paper. I don't know what it is about the thermal paper, but that's the worst offender when it comes to getting jammed up. I give a fair rating only because the size is convenient."